Generally we know that how to configure the SLA in different entities. I would like to share the security/privileges aspects in SLA. It helps to understand
Tag: SLA
{Error on Activating SLA: Workflow containing error.Please correct the workflow and try again}
All, Recently, I got this error while trying to activate the SLA. I was checking and double checking the SLA actions. Everything looks normal. I
{Error on updating SLA triggering field: TimeTrackingCacheLoader Operation encountered some errors : Index was out of range. Must be non-negative and less than the size of the collection}
All, Hope everyone is doing great. Recently, I was facing issue while trying to update the SLA Triggering field. I am unable to track down